Divine Games

PHolder

Member

Registered: 2020-08-21

Posts: 2

Never received my 720 Flame Orbs

I launched the game after having been away for more than 12 hours, so the Flame Orbs (and Ice Orbs) were pulsing at 720.  I clicked on the flame orbs as normal but didn't immediately go check on my amount (assuming they had been collected.)  I then decided to abdicate hoping to be able to spend the orbs I had collected on a new pass.  I only had 50 Flame Orbs and 21 Ice Orbs, so they were obviously either not really collected, or lost somehow.  I have a vague memory of this same issue occurring to me last year as well, but I was newer to the game then and didn't know how to report it.

OldYouth

Member

Registered: 2020-07-28

Posts: 2

Re: Never received my 720 Flame Orbs

You clicked on the stack of 720 and saw it disappear?

PHolder

Member

Registered: 2020-08-21

Posts: 2

Re: Never received my 720 Flame Orbs

Yes, I clicked on it (it was kinda pulsing indicating it was maximized) and then it disappeared as it would if one were to receive the orbs.  I probably even continued clicking the single (one) orbs that would then start, because I was doing other things in the game before I abdicated.

DivineGames

Administrator

Registered: 2015-08-10

Posts: 1,689

Re: Never received my 720 Flame Orbs

Sorry for the inconvenience, please contact us when the event is over for all event-related issues. We will be happy to assist you with any bug or problem that you ran into during the event and make sure you don't lose any progress.

The e-mail address for Realm Grinder reports is support@divinegames.it