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I launched the game after having been away for more than 12 hours, so the Flame Orbs (and Ice Orbs) were pulsing at 720. I clicked on the flame orbs as normal but didn't immediately go check on my amount (assuming they had been collected.) I then decided to abdicate hoping to be able to spend the orbs I had collected on a new pass. I only had 50 Flame Orbs and 21 Ice Orbs, so they were obviously either not really collected, or lost somehow. I have a vague memory of this same issue occurring to me last year as well, but I was newer to the game then and didn't know how to report it.
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You clicked on the stack of 720 and saw it disappear?
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Yes, I clicked on it (it was kinda pulsing indicating it was maximized) and then it disappeared as it would if one were to receive the orbs. I probably even continued clicking the single (one) orbs that would then start, because I was doing other things in the game before I abdicated.
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Sorry for the inconvenience, please contact us when the event is over for all event-related issues. We will be happy to assist you with any bug or problem that you ran into during the event and make sure you don't lose any progress.
The e-mail address for Realm Grinder reports is [email protected]
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